1. Introduction
Welcome to Contacto PH. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Contacto PH mobile application (the "App").
We are committed to protecting your privacy and the security of your information. By using the Contacto PH App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide our core service of backing up and restoring your contacts, we need to collect the following types of information:
· Contact Information: When you grant us permission, we access and collect the information from your device's address book ("Contacts"). This may include:
· Names
· Phone numbers
· Email addresses
· Physical addresses
· Job titles
· And any other information you have stored in your contacts.
· Device Information: We automatically collect certain information about the device you use to access the App. This includes:
· Device model and operating system version (e.g., iOS 16.0)
· A unique device identifier (such as the Device ID or Vendor ID)
· Language and time zone settings
· App Usage Data: We may collect information about how you interact with the App, such as the features you use and the time and duration of your activities.
· 【Camera Permission (Optional):】 The App may request access to your device's camera. This permission is used exclusively within the "Online Feedback" feature to allow you to attach photos to your support requests, helping you describe issues more clearly. You can fully use the core backup and restore functions of the App without granting camera access.
3. How We Use Your Information
We use the information we collect for the following primary purposes:
· To Provide and Maintain the Service: To create a secure backup of your contacts on our servers and to restore them to your device upon your request.
· To Improve Our Service: To understand how our App is used, diagnose problems, and develop new features and improvements.
· To Communicate with You: To send you service-related notifications and to respond to your feedback and support requests. 【The camera access, if granted, is used solely to receive and process the photos you choose to submit with your feedback.】
· For Security and Fraud Prevention: To monitor and protect the security of our service, detect and prevent fraud, and ensure the integrity of our systems.
4. Data Storage and Security
· Storage: Your contact data is encrypted and stored securely on our servers. We use industry-standard security measures, including encryption in transit (using SSL/TLS) and at rest, to protect your data from unauthorized access, disclosure, alteration, or destruction.
· Retention: We will retain your contact information for as long as your account is active or as needed to provide you with the Service. You can delete your backup data at any time through the App, which will permanently remove it from our servers. 【Photos submitted via feedback are treated as support data and are retained only as long as necessary to address your inquiry.】
5. Data Sharing and Disclosure
We value your trust and do not sell, trade, or rent your personal contact information to third parties.
We may share your information only in the following limited circumstances:
· With Your Consent: We will share your information when you direct us to.
· For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
· Service Providers: We may employ trusted third-party companies and individuals to facilitate our Service ("Service Providers"). These providers perform tasks on our behalf, such as cloud hosting and data analysis, and are contractually obligated not to disclose or use your information for any other purpose.
6. Your Rights and Choices
You have control over your information:
· Access and Update: You can access and update your contact information directly through your device's address book.
· Delete Your Data: You can delete your entire backup from our servers at any time within the Contacto PH App.
· Revoke Permissions: You can revoke the App's access to your contacts 【or camera】 at any time through your device's Settings > Privacy. Please note that revoking contact permission will prevent the App from providing its core backup and restore functions. 【Revoking camera permission will only disable the ability to take new photos within the feedback form.】
· Uninstall: You can stop all collection of information by uninstalling the Contacto PH App.
7. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: developer@ptnautilus.top
Website:http://www.ptnautilus.top